Terms & Conditions
Welcome to Velvet Velour.
These Terms and Conditions ("Terms") govern your access to and use of our website and the marketing
services we provide. By using our site or engaging with our services, you agree to be bound by these Terms.
If you do not agree, please discontinue use of the site.
Services & Engagement
Velvet Velour provides marketing services, including brand strategy, content creation, event marketing, and
digital campaigns.
- All services are offered by proposal, contract, or package plan.
- Certain services may involve recurring monthly or quarterly billing.
- Project scope, deliverables, and timelines will be outlined in a separate agreement or service-level
document.
Payments & Billing
- Payment terms are stated on invoices or contracts and must be honored to avoid service interruptions.
- Recurring services are billed automatically on a subscription basis (e.g., monthly) unless otherwise stated.
- Late or failed payments may result in suspension or termination of services.
Cancellations & Refunds
- Recurring service packages may be canceled with 14 days' written notice prior to the next billing cycle.
- Refunds are not offered for completed services or unused time on retainer-based plans.
- Deposits or initial payments for one-time projects are non-refundable unless stated otherwise in writing.
Intellectual Property
All content, strategies, and marketing assets produced by Velvet Velour remain our intellectual property until
full payment has been received. Upon completion and full payment, applicable rights may be transferred as
outlined in your service agreement.
Client Responsibilities
Clients agree to:
- Provide timely feedback and access to assets needed for project completion.
- Maintain confidentiality of any proprietary information shared by Velvet Velour.
- Refrain from misusing or misrepresenting Velvet Velour work.
Modifications to Services or Terms
We reserve the right to modify services or these Terms at any time. Changes will be posted on this page with
a new effective date. Continued use of our services after changes indicates your acceptance.
Limitation of Liability
Velvet Velour is not liable for indirect, incidental, or consequential damages resulting from your use of our
services or website. We do not guarantee specific outcomes or business performance improvements unless
explicitly stated in a signed agreement.
Governing Law
These Terms are governed by the laws of the State of Florida. Any disputes arising from the use of our
services shall be settled in the courts located in Miami-Dade County, Florida.
Contact
For questions, service inquiries, or legal matters, please contact:
Velvet Velour
Email: info@velvetvelour.us
Miami, Florida